6B11111 Restaurant and hotel business

1.Accreditation

Certificate of International Accreditation of Study Programmes

2.Educational program (EP)

3.Achievements

Undergraduates are trained by highly qualified teachers, including the holders of the grant "The best university teacher": Doctor of Economics, Professor Nurasheva K.K. (2010) and (2022).

Doctor of Economics, Professor Nurasheva K.K. was the head of the project of the Ministry of Education and Science of the Republic of Kazakhstan AR05132706 "Development of an economic mechanism for regional development in Kazakhstan based on financial regulatory instruments (in particular municipal securities) to ensure investment attractiveness and high competitiveness of the territory" from 2018 to 2020. Scientific and pedagogical activity of teachers of the department is marked with badges: D.Professor Nurasheva K.K. - for achievements in the field of pedagogy with the badge "S.Altynsarin" (2015), a medal for the 80th anniversary of South Kazakhstan Region (2012).

Nurasheva has the qualities of a leader, has extensive experience in organizing and solving problems of pedagogical, scientific and innovative directions, she has developed educational and methodological complexes in a number of disciplines, electronic textbooks, collections of tasks. business games and educational specific situations (cases). She has published over 470 scientific papers in publications of the Republic of Kazakhstan, countries of the near and far abroad, including: 7 monographs, 2 textbooks, 21 articles in journals with an impact factor, 45 teaching aids.

Umbetaliev A.D. was awarded the Order "Kurmet" (2011), the medal "Eren enbegi Ushin" (2003) For the period of scientific activity, he published more than 130 scientific papers. Among them, educational and methodological developments: 2 monographs, 5 textbooks, 8 textbooks.

Currently, he is an academician of the Kazakh National Academy of Natural Sciences (KazNAEN), the Russian Academy of Natural Sciences (RAE), a corresponding member of the Academy of Agricultural Sciences of the Republic of Kazakhstan (ASN RK). He has awards, namely: the Order of "Kurmet" (2011), the medal "Yeren enbegi ushin" (2003), the medal "Kazakhstan Republikasyn tauelsizdigine 20 zhyl" (2011), the festive medal "Kazakhstan Constitution 10 zhyl" (2005), the medal - badge "Belsendi kyzmet usin"NDP "NUR OTAN" (2012), medal "Kazakhstan Republikasyn karzhy politsiyasy organdaryndagy uzdik kazmeti ush" (2006), medal - badge "20 years of Kazakhstan police" (2013) medal - badge "Kazakhstan Republikasy Memlekettik kyzmet isteri Agenttigine "10 zhyl" (2008), badge "Salyk kyzmetinin uzdigi", Ministry of Finance of the Republic of Kazakhstan (2013), Badge "Y.Altynsarin" (2014), Letter of Thanks from the President of the Republic of Kazakhstan N.Nazarbayev (2011) and others.

The head of the Department "International Tourism and Service" Ph.D. Associate Professor Esenova A.E. is a member of the section of the RUMS of the Ministry of Education and Science of the Republic of Kazakhstan on the OP "Tourism" at the Academy of Sports and Tourism and was awarded a diploma of the Ministry of Science and Higher Education (December 2022).
Senior lecturer of the Department of "International Tourism and Service" of the Faculty of "Sport and Tourism" of the M. Auezov YUU Akhelova Akmaral Lesbekovna was awarded the badge "Excellent Student in Education" (2023) by the decision of the Society of Teachers of the Republic of Kazakhstan for a significant contribution to the field of education.
The main indicators of the success of the implementation of personnel policy are the improvement of the quality level of teaching staff. In this direction, the university carries out purposeful work, as evidenced by the steady qualitative growth of teaching staff.
The teachers of the department Baizhanova Sholpan Baizhanova and Zhumagulova Assel Mutalyevna entered the doctoral program. Baizhanova Sh. B. is studying for a doctoral degree in OP 8D07240-"Innovative technologies in the production of functional food products" at the M.Auezov SKU. Zhumagulova A.M. is studying for a doctorate in the OP 8D04110-"Economics" at the M.Auezov SKU. Research topic: "Climate economy of Kazakhstan: theory, methodology and development prospects".

4.Professional development of teaching staff

Teaching staff of OP 6В11111 – «Restaurant and hotel business» regularly participate in seminars, trainings on advanced training in order to improve the quality of education conducted by the M. Auezov SKU.

Advanced training of teaching staff is carried out according to the approved schedule of advanced training courses at specialized educational courses, advanced training of teaching staff of the system of technical and vocational education, as well as in leading scientific and educational centers abroad.

In 2020-2022, the following internships were held at the leading enterprises of the region, as well as in the countries of the far and near abroad: Doctor of Economics, Professor Afanasyev E.O. – "Russian International Academy of Tourism" (Moscow), Doctor of Economics, Professor Nurasheva K.K. – "Online courses "Technology of blended learning" (Republic of Belarus). Doctor of Economics, Professor Umbitaliev A.D., PhD, Esenova A.E., PhD Duisembekova G.R., PhD, Tleukeev Zh.A. – "Scientific and Methodological Center "ZIAT" (Astana). Professor Nurasheva K.K. completed a scientific internship at the Plekhanov Russian University of Economics, Moscow, 2022. on the problems of corporate governance and innovation in the field of Eurasian integration, in the amount of 100 academic hours. And also K.K. Nurasheva completed a full course of study under the Coursera program: "Foundations of Project Management". In 2022, she completed English language courses under the IELTS program.

Associate Professor Esenova A.E. took advanced training courses at the Nazarbayev University from 13.04.-18.05.2022, and also completed a full advanced training course at the Auezov SKU "Modern processes of transformation of the development of the economy of the Republic of Kazakhstan in the era of digitalization".

The results of professional development are reflected in the issued certificates, monographs, scientific articles, textbooks, manuals, methodological guidelines, as well as in the acts of implementation of research and development in the educational process. The organization of continuous professional development of teaching staff ensured an intensive growth of their activity in terms of scientific achievements and contributed to the creation of a scientific school.

5.Proceedings and projects of teaching staff

The main types of research work of the department: "International Tourism and Service" are: Implementation of the topics of the main research directions; Training of scientific personnel; Organization and holding of conferences; Participation in scientific conferences of various levels; Self-supporting scientific and diagnostic activities; Publishing activities; Organization of work of the student scientific Society and the Council of Young scientists

The teaching staff of the department: "MTiS" of the Faculty of "Sport and Tourism" carried out certain work during the reporting period, which was carried out according to the thematic plan of the M.Auezov SKU within the framework of the state order of the Ministry of Education and Science of the Republic of Kazakhstan. The scientific directions of the departments' work are related to the development and organization of innovative technologies and are aimed at fulfilling the following problem-organizational issues: Improving the effectiveness of tourism development in solving socio-economic problems, forming a healthy lifestyle. Organizational, legal, resource and information support for improving tourism activities in the Republic of Kazakhstan. Improvement of the system of professional training and advanced training of personnel in the field of tourism. Determination of the psychological and pedagogical foundations of adaptation and rehabilitation of the individual in modern conditions.

Topic of research activity of teaching staff of the department "MTiS" Research-21-04- 09 "Innovative development of territorial tourist and recreational systems of the Republic of Kazakhstan" corresponds to the Strategic plan of the Research of the University for 2021-2025, approved by the minutes of the meeting of the Department No. 5 dated December 21, 2020. Supervisor: PhD, Associate Professor – Esenova A.E.

Performers: Teaching staff of the department.

Training manuals:

Yesenova A.E., Akhelova A.L. Meiramkhana isi 5B090200, 6B11110 – "Tourism" zhane 6B11111 - "Meiramkhana isi zhane konakuy business" BB bagdarlamasy boyynsha studentterine arnalgan oku kuraly. Shymkent, 2022 -160 b.
Yesenova A.E., Arapova GM. Turismdegi zharnama-akparattyk kyzmet 6B11110 – "Tourism" zhane 6B11111- "Meiramkhana isi zhane konakuy business" BB bagdarlamasy boyynsha studentterine arnalgan oku kuraly, Shymkent, 2022 -160
Seidakhmetov M.K.,Esenova A.E. Konakuy nomerlerinde kyzmet korsetu6B11110 – "Tourism" zhane 6B11111- "Meiramkhana isi zhane konakuy business" BB bagdarlamasy boyynsha studentterine arnalgan oku kuraly, Shymkent, 2022 -130

1."Turismdegi zharnama-akparattyk kyzmeti" paninen elektrondy oku kuraly oku procesine engizildi No. 257 01.06.2022 wasps aktimen rastalady,

This act confirms that the results of the research "The role of ethnoparks as one of the means of the Rukhani Zhangyru program" have been introduced into the educational process on the topic "Trends and prospects for the development of ethnoparks in the areas of socio-cultural activities" No. 291 dated 26.06.2022 Tleukeev Zh.A., Esenova A.E., Arapova G.M.
This act confirms that the results of the research "The role of the development of IT blockchain technologies in the field of tourism and hospitality" have been introduced into the educational process on the topic "Tourism as an information industry" No. 209 dated 13.06.2022. Zhumagulova A.M., Baitursunov A.A., Akhelova A.L.

4.This act confirms that the results of advanced training of Zhumagulova Aseli Mutalievna, teacher, Master of the Department of "International Tourism and Service" in LLP "NMC "ZIAT", Nur-Sultan on the topic: "Tourism and restaurant and hotel business" in the period from January 17 to January 29, 2022 were introduced into the educational process on the subject: "Fundamentals of turismology" for students of specialties: 6B11110 - "Tourism", 6B11111 - "Restaurant business and hotel business" from 06/15/2022 Act No. 281

5.This act confirms that the results of advanced training of Baytursynov Alibek Abdikh-Shimovich , Ph.D. in Economics, senior lecturer of the Department "International Tourism and Service" in LLP "NMC "ZIAT", Nur-Sultan on the topic: "Tourism and restaurant and hotel business" in the period from January 17 to January 29, 2022, the following subjects were introduced into the educational process: "Fundamentals of turismology" for students of specialties: 6B11110 - "Tourism", 6B11111 - "Restaurant business and hotel business" from 06/15/2022 Act No. 281

The results of research are confirmed by publications in the scientific journal "Bulletin of the Association of Universities of Tourism and Service" volume 15, No. 1 performed by Doctor of Sciences Ramashova Aisulu Nurmambekovna, Master of Bekbol Mariam

Zhailaubekovna; Master Baizhanova Sholpan Baizhanovna and introduced into the educational and methodical and educational process: topics of the lesson: The role of tourist infrastructure in the development of tourism in the discipline of the subject: Tourism infrastructure from 06/28/2022

This act confirms that the results of research have been applied in the discipline "Psychology of tourist activity" on the topic "Psychological sales of tourist products" in the production and economic activities of Al–chat-tech LLP, No. 288 dated 06/22/2022 Duisembekova G.R., Zhumagulova G.S.
This act confirms that the results of the research on Innovative development of the industry of the Republic of Kazakhstan, the leader of the Fourth Industrial Revolution, are formed in a holistic view of the historical forms of functioning of the tourism infrastructure, which will reveal the essence of the theoretical problems of modern tourism in order to improve the domestic industry. The results of research and development have been introduced into the production and economic activities of the KAMKOR IIP No. 190 dated 10.06.2022

Zhumagulova A.M., Baitursunov A.A., Akhelova A.L.

Journals with impact factor (0,100)

Esenova A.E., Akhelova A.L. - Updating the status of alphabetization for those who need professional training. The modern context of education and psychology in Europe and Asia. May 2021. Volume 9. SPE (3), E 1152
Nurasheva K.K. - Central Asian Countries: Competitiveness, Prospects for cooperation and integration Intellectual Economy, Volume 15, No. 2021 (1), pp 116-139 DOI https://doi.org/10.13165/IE-21-15-1-08 IF in Scopus
Тлеукеев Ж.А.. – Green Algae as a Way to Utilize Phosphorus Waste, Jornal of Ecological Engineering 202122(10) 235-240

International scientific and practical conference "Auezov Readings – 20: The legacy of Mukhtar Auezov – the heritage of the nation" dedicated to the 125th anniversary of M.O. Auezov, Shymkent, South Kazakhstan – 2022:

Yesenova A.E., Akhelova A.L., Yerkaraev B.R. – "Scientific foundations of the definition and formation of tourist entrepreneurship", volume 4, pp. 195-201
Akhelova A.L., Azhiev S. – "Analysis of competitiveness of construction materials of Turkestan region" volume 4, pp. 195-201
Baitursunov A.A., Babash G.A., Zhumagulova A.M. – On the need to form a professional culture of future teachers", volume 3, pp. 74-78
Zhumagulova A.M.,Akhelova A.L.,Baitursunov A.A. – The role of development of IT-Blockchain technologies in the field of tourism and government, volume 4, pp. 74-78
Akhelova A.L., Zhumagulova G.S., Zhumagulova A.M. – Strategy for the development of entrepreneurial activity.- Proceedings of the MNPC dedicated to the 30th anniversary of the Higher School "Management and Business" and the 70th anniversary of the Doctor of Economics, Professor Niyazbekova R.K. – Shymkent: M. Auezov SKU, 2022
Esenova A.E., Akhelova A.L., Kalbaeva N.T. –The current state and prospects for the development of tourist activity in the region. Proceedings of the MNPC dedicated to the 30th anniversary of the Higher School of Management and Business and the 70th anniversary of the Doctor of Economics, Professor Niyazbekova R.K. - Shymkent: M. Auezov South University, 2022
Arapova G.M., Zhumagulova G.S. – Tourism salasy eldin ekonomikasyn damytudyn catalysts. Proceedings of the MNPC dedicated to the 30th anniversary of the Higher School of Management and Business and the 70th anniversary of the Doctor of Economics, Professor Niyazbekova R.K. - Shymkent: M. Auezov South University, 2022
Baizhanova Sh.B., Bekbol M.Zh., Babash G.A– Ecologiyalyk tourism –turistik kyzmetti kalyptastyrudyn manyzdy kuraly retinde. Proceedings of the MNPC dedicated to the 30th anniversary of the Higher School of Management and Business and the 70th anniversary of the Doctor of Economics, Professor Niyazbekova R.K. - Shymkent: M. Auezov South University, 2022
Bekbol M.Zh., Baizhanova Sh.B., Ramashova A.N.– Kazakhstan Republikasi turistik sektordagi shagyn kasipkerlikti digitlandyrudyn industrialdy mani men damu erekshelikteri. Proceedings of the MNPC dedicated to the 30th anniversary of the Higher School of Management and Business and the 70th anniversary of the Doctor of Economics, Professor Niyazbekova R.K. - Shymkent: M. Auezov South University, 2022
Esenova A.E.,Tleukeev Zh.A. – Modern trends in the development of the tourism cluster of the Republic of Kazakhstan. Proceedings of the MNPC dedicated to the 30th anniversary of the Higher School of Management and Business and the 70th anniversary of the Doctor of Economics, Professor Niyazbekova R.K. - Shymkent: M. Auezov South University, 2022
Sukhorukov A.I., Tleukeev Zh.A. – Ensuring the security of socio-economic systems. Proceedings of the MNPC dedicated to the 30th anniversary of the Higher School of Management and Business and the 70th anniversary of the Doctor of Economics, Professor Niyazbekova R.K. - Shymkent: M. Auezov South University, 2022
Umbitaliev A.D., Esenov E.K. – International experience of insurance of tourist services in order to improve their safety in the Republic of Kazakhstan. Proceedings of the MNPC dedicated to the 30th anniversary of the Higher School of Management and Business and the 70th anniversary of the Doctor of Economics, Professor Niyazbekova R.K. - Shymkent: M. Auezov South University, 2022
Ramashova A.N., Sadykov Zh.Zh. – The role of transport infrastructure in the development of tourism in the Republic of Kazakhstan. Proceedings of the MNPC dedicated to the 30th anniversary of the Higher School of Management and Business and the 70th anniversary of the Doctor of Economics, Professor Niyazbekova R.K. - Shymkent: M. Auezov South University, 2022
Esenova A.E., Sadykov Zh.Zh. – Alemdik ekonomikada integratsiyalangan innovatsiyalyk kurylymdardy kalyptastru. Proceedings of the MNPC dedicated to the 30th anniversary of the Higher School of Management and Business and the 70th anniversary of the Doctor of Economics, Professor Niyazbekova R.K. - Shymkent: M. Auezov South University, 2022
Baitursunov A.A., Akhelova A.L., Zhumagulova A.M. – Innovative development of the industry of the Republic of Kazakhstan – the leader of the Fourth Industrial Revolution. Proceedings of the International scientific and practical Conference dedicated to the 5th anniversary of the program "Rukhani Zhangyru": "New Kazakhstan – in a New world" – Shymkent: M. Auezov SKU, 2022, pp. 224-229
Yesenova A.E., Duisembekova G. R.,Akhelova A. L.– Turkistan oblysynn turistik kasipkerlik kyzmetinin damuy. Rukhani zhangyru- Elimizdin rukhani damu arkyly, damygan memleket boludyn naqty bagdary. "Rukhani zhangyru" bagdarlamasyn 5 zhyldygyn orai atkiziletin "Zhana Kazakhstan – zhana alemde" atty halykaralyk gylym-tazhiribelik konferenciyasynyn enbekteri, 291-294
Zhumagulova G.S.,Babash G– Rukhani zhangyru- Elimizdin rukhani damu arkyly, damygan memleket boludyn nakhty bagdary. Rukhani zhangyru- Elimizdin rukhani damu arkyly, damygan memleket boludyn naqty bagdary. "Rukhani zhangyru" bagdarlamasyn 5 zhyldygyn orai atkiziletin "Zhana Kazakhstan – zhana alemde" atty halykaralyk gylym-tazhiribelik konferenciyasynyn enbekteri, 224- 229
Zhanat B. Kaldybekova, Guldana A. Kozhabekova, Elmira T.Kanseitova, Gulshat E.Koshtaeva – Features of canned plums enriched with citrus fruits, IX International Annual Conference “Industrial Technologies and Engineering – ICITE-2022" Volume II December 9-10, 2022 Pp. 92-97
Duisembekova Gulzhan Rakhmetovna, Kurmasheva Moldir Bizhigitovn Abdibaeva Kamila Dauletkyzy

Baizhanova Sholpan Baizhanovna –«Current state and prospects of the tourism industry development in the economy of the re-public of Kazakhstan». Proceedings of IX International Conference «Industrial Technologies and Engineering» ICITE – 2022, Interna-tional Forum “Green economy is the main trend of the new decade” .M. Auezov South Kazakhstan University Shymkent, Kazakhstan, December 10, 2022

Kulmira M. Arapova, Ayman E.Yesenova, Zhandos M. Ketpen, Moldir B. Kurmasheva. Development of the hotel business in kazakhstan. Proceedings of IX International Conference «Industrial Technologies and Engineering» ICITE – 2022, Interna-tional Forum “Green economy is the main trend of the new decade” .M. Auezov South Kazakhstan University Shymkent, Kazakhstan, December 10, 2022
Ayman E. Yesenova, Kulmira M. Arapova, Zhandos M. Ketpen, Zhandos Zh.Sadykov – Peculiarities of conductiong ethographic excursions. Proceedings of IX International Conference «Industrial Technologies and Engineering» ICITE – 2022, Interna-tional Forum “Green economy is the main trend of the new decade” .M. Auezov South Kazakhstan University Shymkent, Kazakhstan, December 10, 2022
Zhanbolat A.Tleukeev, Alma T. Kulbaeva, Akmaral L.Ahelova, Dilnyra M. Kaplanbek, Gulsana A. Babash, Nurzhan B. Ainabekov– The concept of "historical silk road; one belt - one road" in the context of the interests of the republic of kazakhstan.

Proceedings of IX International Conference «Industrial Technologies and Engineering» ICITE – 2022, International Forum “Green economy is the main trend of the new decade” .M. Auezov South Kazakhstan University Shymkent, Kazakhstan, December 10, 2022

Republican, regional and other conferences

The teaching staff of the department is doing a lot of work to involve students in research activities.

Under the guidance of teachers, students actively participate in subject Olympiads, conduct research work, which is reflected in presentations at conferences of various levels, publications in scientific journals and the preparation of scientific papers that are submitted to competitions, including Republican ones.

On November 24 and 25, 2022, the XXVI–th student scientific and practical conference "Healthy lifestyle and a bright future within the framework of sports and tourism" was held, dedicated to the 125th anniversary of M. Auezov of the Faculty of Sports and Tourism of the M. O. Auezov UCU. 29 students and teachers of the department took part in the section "Tourism – el bolashagi". According to the results of the conference, the faculty of the department and the participants identified the following students' reports and speeches, which are the best and took places of honor and were awarded diplomas.

The current stage of the state and trends in the development of the hotel business in Kazakhstan

Turgunbayeva E is a student of the ST–20-8p group

Scientific supervisor: PhD, Associate professor Esenova A.E.

Tourism development strategies on the example of Shymkent

Husanov A is a student of the ST-20-8p group

Scientific supervisor: Ph.D., senior lecturer Tleukeev Zh.A.

Onustik Kazakhstan oblysyndagy recreationalyk resursstar

Ibrahim D –ST 22-9k tobyn studenti

Gylym zhetekshi: aga okytushy Isakhova Zh.B

. 4. Sustainable tourism development in the changing world

Bogatyreva D ST-22-9r tobyn studenti

Gylym zhetekshi: aga okytushy Kurmasheva M.B.

Modern technologies of sales of tourist services

Appazova E- student of the group ST -20-9r

Supervisor: senior lecturer Kulbabayeva A.T.

Blockchain, ICO – anyktama, zhumys mechanisms, koldanu adisteri

Abduzhabbarova Odina.-ST-19-8dtk tobyn studenti

Gylym zhetekshi: aga okytushy Arapova G.M.

On November 21, 2022, the Department of Tourism and External Relations of Shymkent organized a competition for scientific student projects. Shymkent today has become a powerful financial, innovative, cultural center of the republic and one of the largest megacities at the stage of sustainable development of Kazakhstan. In this regard, students of the educational program "Tourism" "Restaurant business and hotel business" of the M. Auezov University of South Kazakhstan have prepared proposals for special tourism and entrepreneurial projects.

9 contestants of the OP "Tourism" and "Restaurant business and hotel business" took part in the competition, among which they took prizes. The winners were awarded with diplomas and prizes.

Thus, as can be seen from the above, the ability to set tasks and choose research methods, interpret and present the results of scientific research in the field of tourism is purposefully, pedagogically justified, using the latest scientific achievements.

6. Student mobility

7.Practice

Special attention at the Department of "International Tourism and Service" is paid to the practice of students, this is one of the key points of education. Students have been practicing since the 1st year, thus immediately plunging into the whirlpool of the tourist and hotel industry. For the preparation of bachelors of the educational programs 6B11110-"Tourism" and 6B11111-"Restaurant business and hotel business", educational, industrial, including pre-graduate practices are provided.

The places of practical training are expanding annually: tourist firms and hotel enterprises of Shymkent and Turkestan region, as well as students are waiting in the countries of the near and far abroad. The main bases of practices are enterprises of the hotel and tourism industry: Khadisha Hotel LLP, Industry Tourism Association of Central Asia Megapolis Hotel, GSMTravel LLP, Delux group & Co LLP,Silk Road TANK LLP, Shymkent Tourism and External Relations Department, Shymkent Tourism Center LLP, Tourist Information Center, Bounty LLP tour, "HORDE" Restobar, travel company "Aizhan Travel", "Smart Visa Service", Hotel "Aidana", travel company "ASER TOUR", LLP "Safina Tour", LLP "Malika Travel", Hotel "Duman", LLP "Golden Travel", Ramada Hotel, LLP "Prestige Tour", "Sairam-Ogem State National Nature Park"

The purpose of professional practice is to consolidate and concretize the results of theoretical training, the acquisition by students of skills and practical work skills according to the selected educational program and the assigned qualifications.

As part of the summer professional internship, students of the educational programs "Tourism" and Restaurant and Hotel business" are given the opportunity to gain practical experience in the best hotels in Turkey, such as the Hotel "Mahh Royal Kemer Resort" (Kemer), the Hotel "Titanic Bodrum" (Bodrum), the Hotel "Titanic Beach Lara" (Antalya), Anjeliq House Boutique Hotel" (Alanya), "Fetkhie mugla letoonia hotel" (Fetkhie). Thus, students of the above-mentioned educational programs in the number of 28 people have completed international professional practice and foreign internship in these hotels.